Have a question about your PENN reel, rod, or order? Our Customer Service Team is here to help with expert support and quick solutions. Reach out by phone, email, or use the form below; we’ll make sure you’re back on the water in no time.

Hours of Operation

Monday – Friday: 8:00 AM – 6:00 PM EST
We’re closed on weekends and major U.S. holidays.

Special Holiday Hours

We’re extending our hours during the holiday season to better serve you:

Friday, November 28 – 7:00 AM to 7:00 PM
Saturday, November 29 – 7:00 AM to 7:00 PM
Sunday, November 30 – 7:00 AM to 7:00 PM
Monday, December 1 – 7:00 AM to 7:00 PM
Tuesday, December 2 – 7:00 AM to 7:00 PM